Key Responsibilities

As part of the management team, this position is required to contribute to the business strategy of development and operational plan.

Business Development

• Develop and lead the business development team in sourcing, managing and implementing new business opportunities
• Keep existing business stable with healthy profitable operations
• Obtain close relationship with clients to provide high standard services
• Build rapport and strong partnerships with existing and potential clients by regular communication and meeting. Considering customer needs and requests

Operational Excellence

• Manage and develop the company’s operations for Branches, keep the smooth running of the department
• Enhance a culture of service excellence rooted on the solid implementation of culture
• Create and sustain a strong customer satisfaction and relations system in the business unit to monitor customer satisfaction and continuous improvement of service quality
• Ensure client satisfaction in accordance with contractual terms. Improve the running of the existing contracts (RH, operations, purchasing etc…)

People Management and Development

• Define clear goals, vision and direction for all team members to ensure they perform well according to business strategy
• Lead and coach key management team to improve performance and maximize their potential and career development in the company

Competencies

• Good command of English (both written and oral)
• Strong leadership, execution and management skills
• Result oriented, responsible and well organized with good interpersonal skills

Apply now

P. Dussmann Vietnam Co.,Ltd
Human Resources
+84 28 38408379
HRvietnam @dussmann.vn

Key Responsibilities

As the Executive Assistant, you provide responsive, effective and efficient support to the CEO with high level of integrity.

Administration

• Provide administrative support including but not limited to logistical support & to review documents before submit for CEO's approval
• Review, determine priority and route incoming requests and correspondence

Operations

• Design and take full charge of interpreting company strategies in more interactive and engaging ways
• Support strategic planning, writing and editing internal company communications
• Strong collaboration with HR and multiple stakeholders to run the business under the CEO's direction

Competencies

• Excellent verbal and written communication skills in both English and Vietnamese
• Attention to detail and confidentiality
• Strong ability in planning, organizing, multi-tasking and prioritizing
• Good time management skills
• Great interpersonal skills and customer-service orientation
• Smart, proactive, flexible, and able to deal with ad-hoc events

Apply now

P. Dussmann Vietnam Co.,Ltd
Human Resources
+84 28 38408379
HRvietnam @dussmann.vn

Key Responsibilities

Manage catering operations according to the signed contract, SOW and company standards.

Operations

• Lead, manage and coach/train food services teams and promote professional skills and soft skills
• Coordinate and direct day-to-day catering operations of catering sites ensuring production of the highest quality product possible
• Optimize product usage at each site, standardize material lists and implement procurement system in order to maintain a regular supply tendering system and obtain highest quality at lowest price based on scope of work
• Communicate any issues from catering operations to management and the client
• Manage operational software and produce financial records as per contract and company standards
• Conduct regular communication meetings with the clients.

QHSE Management

• Ensure the operations of the site are operating accordance to QHSE policies and standards of the company.
• Ensure consistent continual improvement scheduling in implemented and follow-up of staff training, records re to be kept for each team member
• Ensure regular quality checks and audits are performed, while standardizing the job descriptions for each of the different function areas, for example: site managers, chefs, service staff, dishwashers, kitchen cleaners, etc.
• Implement HSE practices to include HACCP and safe hygiene protocol regulations and working plans

Key Skills and Competencies: 

• Good communication skills with fluency in English
• Training skills/qualification preferred
• Strong organization, leadership, people management and team building skills
• Experienced in Microsoft Office programs (Excel, Word, PowerPoint, Outlook）
• Attention to detail and an eye for high standards
• Ability to understand and become familiar with Catering/HACCP flow processes

Apply now

P. Dussmann Vietnam Co.,Ltd
Human Resources
+84 28 38408379
HRvietnam @dussmann.vn

Key Responsibilities

• Ensure food safety is in compliance with regulations, qualifications (SOP, ISO, HACCAP..),  internal and external audit with corresponding processes/actions
• Drive the food safety roadmap, providing visibility of the strategy to gain support from all required departments ensure sites ready launches of any new process.
• Be the key contact to handle proplems/crisis in relation to food incident with clients/authorised organisations.
• SOP management and training (one way kitchen, (cross) contamination control, etc)
• Supplier control/ audits to ensure the best quality & performance
• Manage HSE team/process to ensure risks are foreseen and handled to provide safety working environment
• Build, train, coach and manage the team to ensure the team performance meet requirements

Competencies

• Good communication skills
• Problem solving skills
• Client oriented mindset
• Capable of handling authorised organisations

Qualifications

• HSE certificates
• QA certificates
• ISO certificates
• All relevant training certificates

Key Responsibilities

The Operations Manager takes responsibility for all producing, operating activities in assigned area; improves performance, efficiency, and profitability through the implementation of effective methods and strategies

Operations

• manage, supervise, inspect, and evaluate all operation activities in accordance with company standards and legal requirements
• recommend business development and operational strategies to Board of Director to improve productivity
• manage budget & finance plan, cost management for operational activities
• build and maintain closed client relationship
• manage supply chain and marketing to achieve service improvement within budget
• regular report to BOD with action plan
• plan and implement methods to increase customer satisfaction with service provision
• plan an carry out team training to ensure consistent continual improvement (both professional and soft skills)
• build and evaluate the team based on KPIs
• act as key contact point between operations and stakeholders (external and internal) to ensure smooth operations

Key Skills and Competencies:  

• good communication skills with fluency in English
• strong leadership, management, training and development skills
• sound understanding of figures and ability to present them as reports
• business orientation and development skills

Key Responsibilities

• plan sales drive strategies (monthly, quarterly, yearly)
• achieve sales targets in term of profit and market penetration
• build and maintain close relationships with existing and potential clients
• cooperation with other departments, especially marketing in terms of brand and company value
• plan budget, negotiate contracts and manage cost control to ensure optimem margin
• sales team development and training (including branch) to achieve company expectations
• market research to identify market trends and understand customer needs
• KPI system for sales team including head office and branches (if any)
• reporting and analysis (market, customers, competitors) with regular meetings and surveys

Competencies

• good communication skills (English and Vietnamese)
• strong analytical and project management skills
• exceptional interpersonal skills and customer-service orientation
• attention to detail and an eye for high standards